TERMS OF AGREEMENT

Disclaimer:  Purchases are made in accordance with our Terms of Agreement that is detailed below.  You must accept these terms in order place your order on this site.  Terms of Agreement does not apply to any pets for adoption.  It applies only to non-living items.

MINIMUM ORDER: None, except international orders (outside the continental U.S.) which have a US$150 minimum and must be placed directly with a representative. 

 

SHIPPING & HANDLING : USPS, FEDEX, and UPS ground and takes up to 10 business day.  Federal Express and other express methods are available for an additional charge.

 

SHIPPING/HANDLING FEE: up to $150.00.…$7.50.   Order of $150.01 & upwards……$9.75

 

INTERNATIONAL ORDERS: Fur Of Sunshine ships internationally provided the order is a minimum of US $150.00. Also, the customer is responsible for any and all freight cost, such as, but not limited to GST, PST, customs, duty, and brokerage fees. Please fax order with a completed order form (downloaded from our online website) to (772) 237-5490, 24 hours a day, 7 days per week.

 

RETURNS/REFUND: Must be done within 14 days from the order date. The items must be unused and be accompanied by its original box and packaging, as well as the receipt/invoice. Return charges are at the expense of the customer. A 20% re-stocking fee is charged or $5, whichever is greater. There are no refunds on special orders such as, but not limited to, dropships, electrical products, video tapes, and books.

 

DAMAGED ITEMS: Should this happen, have the box and merchandise inspected by the delivering carrier, and inform, at once, a customer service representative at Fur Of Sunshine. Please keep the merchandise in the original packaging and return it with the invoice or a copy of it. DAMAGE ITEMS MUST BE REPORTED WITHIN 14 DAYS FROM THE ORDER DATE. Example; if an item was ordered on November 1, you have until November 15th, to report the damage. Once the damaged item is returned it will be replaced with a like kind.

 

4 EASY WAYS TO ORDER!

Online: www.furmysunshine.com

Telephone: Local: 772-985-2186 & Toll Free 1-877-675-7646 (7 days per week, 8 am to 11 pm)

Fax: (772) 237-5490, 24 hours per day, 7 days per week

Mail:   6146  NW Ginger Lane, Port Saint Lucie, FL. 34986

3 EASY WAYS TO PAY!

1.      PayPal (on our website)

2.      Credit/Debit Cards: ( on our website, fax in order, phone, via mail with order form). We accept Visa, Master Card, Discover, and American Express.

3.  Check & Money Order (mail: 6146 NW Ginger Lane, Port Saint Lucie, FL. 34986.

 

RETURN CHECK: A $35.00 fee is charged.

 

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